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A Technical How-To Guide about IT Security

A Technical How-To Guide about IT Security

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Technical How-To Guide about IT Security   The Problem Most faculty and staff at the university knew very little about computer security. The IT Security Office was tasked by the CIO to...
A Discussion Guide about Online Culture

A Discussion Guide about Online Culture

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Discussion Guide about Online Culture   Download the 7-Page Discussion Guide In this guide, I explain that collaborative-technology resistance is usually due to uncertainty about how...
Change Processes in a Work-From-Home Contingency Planner

Change Processes in a Work-From-Home Contingency Planner

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio Change Processes in a Work-From-Home Contingency Planner   Download the 15-Page Planner In this guide, I explain how to prepare a team to work from home without missing a beat, in the...
Copywriting for a Tech Program

Copywriting for a Tech Program

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio Copywriting for a Tech Program   In this copy, I introduce a program to help teams improve online collaborations.  The audiences for this copy are managers and human-resource professionals...
A Blog Post about UX Writing Essentials

A Blog Post about UX Writing Essentials

Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Blog Post about UX Writing Essentials   In the user experience field, we talk about how much cognitive load or “brain power” is required for someone to get something done (find an answer...