Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Technical How-To Guide about IT Security The Problem Most faculty and staff at the university knew very little about computer security. The IT Security Office was tasked by the CIO to...
Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Discussion Guide about Online Culture Download the 7-Page Discussion Guide In this guide, I explain that collaborative-technology resistance is usually due to uncertainty about how...
Shaley’s UX Writing and Content Design Portfolio Return to Portfolio Change Processes in a Work-From-Home Contingency Planner Download the 15-Page Planner In this guide, I explain how to prepare a team to work from home without missing a beat, in the...
Shaley’s UX Writing and Content Design Portfolio Return to Portfolio Copywriting for a Tech Program In this copy, I introduce a program to help teams improve online collaborations. The audiences for this copy are managers and human-resource professionals...
Shaley’s UX Writing and Content Design Portfolio Return to Portfolio A Blog Post about UX Writing Essentials In the user experience field, we talk about how much cognitive load or “brain power” is required for someone to get something done (find an answer...
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